As a subcontractor, Union Bank of California was providing global custody and securities lending to a very large union welfare and pension fund, representing more than 7,000 active members. When the lead bank departed the business, we were well positioned to win the business, but it wasn’t a slam dunk; the union needed to be convinced of our commitment to the union trust business, and we had to perform some fast legal footwork to prevent transfer of clients when the Taft-Hartley portion of the account was sold to another institution.