Client Case Studies

W.P. Carey Inc., a leading global REIT, signed up with SNL for investor relations website management back in 2008. In late 2013, Lauren Bennett, the firm’s Web & Communications Project Manager, received a visit from an SNL IR Support rep. After reviewing the site together, they decided that it needed a modest “face lift,” particularly on the home page, to give it a cleaner, more current design and better organization.

SNL’s free custom redesigns made this project an easy decision for Lauren. From her past experience with SNL, she expected a creative solution, but was surprised by how much it affected the entire IR function at WPC, and improved the company’s interaction with shareholders.

Hancock Holding Company – parent company of Hancock Bank of Mississippi, Hancock Bank of Louisiana, Hancock Bank of Florida, and Hancock Bank of Alabama – has assets of approximately $8.5 billion (as of Q2 2010). Founded in 1899, Hancock Bank consistently ranks as one of the country’s strongest, safest financial institutions, according to Veribanc, Inc. and BauerFinancial Services, Inc

In the recent past, Hancock has used two well-known vendors for management of the company’s investor relations Web site. But customer support at both vendors didn’t match the high price tags of their services. As a result, Paul D. Guichet, Hancock’s Vice President of Investor Relations & Corporate Governance, decided to entrust his site’s management to the same provider Hancock relies on for comprehensive banking data – SNL Financial.

NW Natural is a 150-year-old natural gas local distribution and storage company serving more than 662,000 customers in Oregon and southwest Washington.

After more than 10 years of outsourcing IR management to multiple vendors, including Thomson, customer service concerns prompted Bob Hess, Director of Investor Relations, to conduct a vendor review in 2006. “We went looking for a turnkey IR product with a client focus,” says Mr. Hess. “We found all of that and more in SNL.”

Douglas Emmett, Inc. is a Los Angeles-based REIT active in the commercial office and multifamily property markets of California and Hawaii. Mary Jensen, the company’s Vice President for Investor Relations, used SNL’s real estate database at previous firms. So, when she began searching for a new vendor to replace Thomson for management of Douglas Emmett’s IR Web site, SNL was her first choice.